Escrow
A neutral third party holding payment between two transacting parties until release conditions are met. Foundational to safe recovery-service payment.
Escrow is a payment-holding arrangement where a neutral third party (not the buyer, not the seller) keeps funds in trust until both sides have met their obligations.
How Shilder uses escrow
When you submit a case, your payment is authorized but held in escrow. The recovery service doesn’t have direct access. Funds release only when a defined condition is met:
- Recovery confirmed → funds release to the service.
- Recovery fails → funds return to you (100% refund).
Why it matters
Recovery scams operate on the “half upfront, half on completion” model — which means the scammer has your half upfront with no recourse if they vanish.
Escrow eliminates that risk. Neither side can move the money unilaterally. Disputes go through the escrow provider’s standard resolution process.
For Shilder, escrow is non-negotiable — every case fee runs through it. See Protected payment for the full mechanism.