Everything you might be wondering.

Every case lives in a Case Room — a private workspace with your expert, full message history, files, and live status. No DMs spread across five platforms. No “send me half upfront” into a stranger’s wallet. Payment is escrow-held, refundable if recovery fails.

Most cases are reviewed within hours. Recovery timelines depend on the issue type and Meta’s response — typically a few days to a few weeks. Your Case Room shows live status the entire time.

Disabled, hacked, deleted, or compromised Instagram and Facebook accounts. Personal, creator, and business. We also handle Facebook Pages, ad accounts, Business Manager access, and impersonation removal.

You get a 100% refund. Our expert reviews each case before payment is finalized. Cases we take and cannot recover are refunded in full from escrow.

Never. Recovery goes through Meta’s official appeal channels, not by logging in. Any service asking for your password is not legitimate.

For most cases: your username or account URL, the issue type, the email or phone originally used to sign up, and a government-issued photo ID. Your expert tells you exactly what to upload based on your case.

Every case has a Case Room — your private workspace. You see live status updates, expert messages, file uploads, and timestamps. No need to “check in” or follow up.

In most cases, yes — if the disable is appealable. The success rate depends on the reason for disable, account age, and how previous appeals were handled. Our expert reviews your case before you pay anything and tells you honestly whether recovery is realistic.

Most cases see Meta response within 3 to 14 days. Complex cases (business accounts, multiple prior appeals, severe violations) can take longer. The Case Room shows you the real status every step of the way — no “any update?” messages needed.

Yes — most of our cases come after a failed self-recovery. We review what was submitted, identify why it failed (often it’s a misfiled appeal type), and prepare the next submission correctly. Failed prior attempts don’t disqualify your account.

Yes, this is one of the most common cases we handle. Recovery requires proving you’re the original owner — usually with photo ID, account history, and original sign-up details. We walk you through what Meta needs and how to package it.

No. We never need your password. Account recovery goes through Meta’s official appeal channels, not by logging into your account directly. Anyone asking for your password is a red flag.

You get a 100% refund. Our expert reviews every case before payment is finalized — if we believe recovery isn’t realistic, we tell you up front. If we take the case and it fails, your escrow payment is returned in full.

Yes in most cases, depending on the disable reason and how prior appeals were handled. Personal profiles, Business Pages, ad accounts, and Business Manager assets each have their own appeal paths — we handle all of them.

Page recovery depends on whether it was unpublished, removed, or merged. We verify your admin history, document your ownership, and submit the correct appeal type. Most page recoveries resolve within 7 to 21 days.

We restore ad account access and Business Manager permissions. Campaign data, audiences, and creatives are typically preserved when the account is reinstated. Specific campaign appeals are handled within the same case.

Business Manager recovery requires proving admin or owner status. We help you gather the required documentation (business verification, original setup history, payment records) and submit through the correct support channel.

No. Recovery goes through Meta’s official appeal channels — no login required. Anyone asking for your password is not running a legitimate recovery service.

You get a 100% refund. Cases we believe are unrecoverable are turned away before payment is finalized. Cases we take and cannot recover are fully refunded from escrow.

When you submit a case, your payment is held in escrow — a neutral holding account. We do not have access to those funds until a release condition is met. If your account is recovered, funds release to us. If we cannot recover it, funds return to you.

Success is determined by whether your account is actually restored — verifiable by you logging in. The Case Room records this milestone. There is no subjective judgment call from our side.

Refunds typically process within 3 to 5 business days from the moment your case is marked unrecoverable. Crypto refunds are usually faster (under 24 hours); card refunds follow your bank’s standard processing time.

Credit and debit cards, plus major cryptocurrencies (BTC, ETH, USDT). All payments are held in escrow regardless of method — the protection model is the same.

No. The price you see when you submit your case is the full price. No setup fees, no per-message charges, no “rush fees”. If a case requires additional work outside the original scope, we discuss it with you before any change.

Yes. If you cancel before the expert begins working your case, you receive a full refund with no questions asked. Once the appeal is submitted to Meta, the case is in progress and the standard refund-on-failure terms apply.