You pay only when your account is back.
Escrow holds your case fee from submission to outcome. We don’t touch a dollar until you confirm recovery. If recovery fails, you get every dollar back.
When you submit a case, your fee is held in escrow — a neutral third-party account. We only receive payment after you confirm your account has been recovered. If recovery fails, escrow refunds you in full. No hidden fees, no “handling charges”, no commitment before expert review.
100% refund on failure
If we cannot recover your account, escrow returns your payment in full.
Funds held neutrally
Your payment lives in a third-party escrow account until release conditions are met.
Card & crypto accepted
Pay by credit card, debit, or major crypto. All routes use the same protection.
No hidden fees
The price you see is the full price. No setup, no rush fees, no message charges.
Your money is safer than your account was.
Escrow holds your payment from submission to outcome. We are paid only when you confirm recovery.
You submit a case
You pay the case fee. Funds are placed in escrow — a neutral holding account. We do not have access to them yet.
Expert reviews & accepts
A vetted recovery expert reviews your case. If recovery isn’t realistic, we decline and refund immediately. If it is, we accept and start work.
Account recovered
You log in and confirm access is restored. The Case Room records the milestone, and escrow releases payment to us.
Or, recovery fails
If we work the case and recovery is unsuccessful, escrow returns your payment in full. No deductions, no “handling fee”.
Payment questions, answered.
When you submit a case, your payment is held in escrow — a neutral holding account. We do not have access to those funds until a release condition is met. If your account is recovered, funds release to us. If we cannot recover it, funds return to you.
Success is determined by whether your account is actually restored — verifiable by you logging in. The Case Room records this milestone. There is no subjective judgment call from our side.
Refunds typically process within 3 to 5 business days from the moment your case is marked unrecoverable. Crypto refunds are usually faster (under 24 hours); card refunds follow your bank’s standard processing time.
Credit and debit cards, plus major cryptocurrencies (BTC, ETH, USDT). All payments are held in escrow regardless of method — the protection model is the same.
No. The price you see when you submit your case is the full price. No setup fees, no per-message charges, no “rush fees”. If a case requires additional work outside the original scope, we discuss it with you before any change.
Yes. If you cancel before the expert begins working your case, you receive a full refund with no questions asked. Once the appeal is submitted to Meta, the case is in progress and the standard refund-on-failure terms apply.
Ready to get your account back?
Submit your case in under three minutes. Expert review starts the same day.