Recovery window
The time period after a disable or deletion during which account recovery is realistic. Closes after 30 days in most cases.
The recovery window is the period after an account action during which restoration is realistically possible. After the window closes, the data is purged and the recovery path narrows sharply or closes entirely.
Standard windows
- Disabled accounts — 30 days from the disable date to file an appeal.
- Deleted accounts — 30 days in soft-delete state before purge.
- Removed accounts — varies, often shorter than disabled.
- Memorialized accounts — no fixed window for reversal, but stronger cases benefit from acting fast.
Why timing matters
Inside the window, the appeal goes to a standard review queue with documented success rates.
Outside the window, the case shifts to a much narrower restoration-request path. Many requests outside the window are simply not actionable — the data has been purged from active systems.
What we tell customers
If you’re close to a window deadline with no useful response from prior appeals, that’s the right moment to escalate or get help — not after the window has closed. Cases coming in 35 days after a disable are dramatically harder than the same case at day 20.