Your Instagram is hacked. We get it back.
Email changed. Phone swapped. Password rejected. We know exactly what to file with Meta to reverse it — and we don’t get paid until you’re back in.
Submit the identity verification appeal through Instagram’s official hacked-account form, using the email and phone originally on the account. If those are gone too, photo ID verification is the path. Most cases resolve within 5–14 days when filed correctly. Multiple submissions hurt — file once, file right.
Signs your Instagram was taken over
If your email account is also compromised, recover the email first. Submitting Instagram appeals while the attacker still controls your inbox usually fails.
How to recover, in order
Each step matters. Doing them out of order — especially resubmitting forms — slows down recovery.
Secure your email account first
Change your email password, enable 2FA on the email, and remove any suspicious forwarding rules. This blocks the attacker from intercepting reset codes.
Try Instagram’s in-app recovery from a known device
Open Instagram on a phone the account has logged in from before. Use “Need more help?” on the login screen and follow the video selfie verification.
Submit the public hacked-account form
If in-app fails, use instagram.com/hacked with your photo ID and original email. Provide a brief, factual explanation — no pleading, no long backstory.
Wait, document, and don’t resubmit
Multiple submissions create duplicate cases that auto-close. Screenshot every confirmation. Allow 5–14 days for review.
Escalate if reviews stall
After 14+ days with no useful response, the case usually needs targeted appeal work. That’s where we come in.
Stuck? Let us take it from here.
Expert review is free. You only pay if we accept the case — and we refund if recovery fails.
We use official Meta, Instagram, and Facebook documentation as source material, then add operational context from anonymized Shilder case work.
Questions about this case.
Most cases see a Meta response within 5 to 14 days from a correctly filed appeal. Cases where the email and phone were both changed take longer because identity verification is heavier.
No. Recovery goes through Meta’s appeal channels, not by logging into your account. Anyone asking for your password is running a scam.
Generally no. Duplicate submissions create duplicate cases that get auto-closed. If your first appeal has been stuck for more than 14 days, the right move is targeted escalation, not resubmission.
If the account is recovered, posts deleted by the attacker are sometimes restored automatically. If not, Meta keeps deletion records for a limited window and we can request restoration.
Ready to get your account back?
Submit your case in under three minutes. Expert review starts the same day.